The AI Chatbot That Made Her Question Reality

By Robert Riggs

What You Will Learn

After a nine-hour conversation, an AI Chatbot convinced a 17-year-old girl that she was living in a simulated world. 

A world like the one depicted in the 1999 Sci-fi film The Matrix, where a computer programmer discovers that everyday reality is actually a machine-made creation designed to enslave humanity.

She questioned whether life was worth living.

Dallas therapist Alexandra Tracy counseled the young woman.

It is a case of what is unofficially called AI psychosis, and it is not uncommon.

This is another edition of True Crime ReporterÂŽ. I’m Robert Riggs. These are stories ripped from my reporter’s notebook.

Alexandra Tracy joins me to explain what happens when people turn to machines for emotional support.

What You Will Learn

  • How therapist Alexandra Tracy described a teenager's rapid shift from curiosity about a chatbot to believing she was trapped in a simulated world.
  • Why Tracy says conversational AI can reinforce a user's existing beliefs instead of offering the constructive feedback a person might receive from someone they trust.
  • Why Tracy cautions that “AI psychosis” is not a technical diagnosis, even as she describes patients losing a firm sense of reality during intensive AI interactions.
  • What Tracy recommends to parents: talk with teens about AI, set appropriate limits, and encourage them to turn to trusted people and qualified professionals for support.

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Frequently Asked Questions

What happened to the 17-year-old described by therapist Alexandra Tracy?

Tracy said the teenager asked ChatGPT about an online idea and, over about nine hours, the conversation reinforced an elaborate belief that the world was a simulation. Tracy said the girl became frightened and questioned whether life was worth living.

What does Alexandra Tracy mean by “AI psychosis”?

Tracy used the phrase for cases in which people appear to lose a firm grip on reality while interacting intensely with AI. She explicitly said “AI psychosis” is not the technical term for a recognized diagnosis.

Why does Tracy warn that chatbots can reinforce a person's beliefs?

In the interview, Tracy said conversational systems can affirm a user's perspective and keep building on it, which may leave the user without the constructive challenge or different perspectives available in human relationships.

What does Tracy advise parents to do about teens and AI?

She advises parents to talk with their children about how they use AI, consider suitable limits and supervision, and help them know when to seek support from a friend, family member, mentor, therapist or other trusted person.